Personal Data and General Confidentiality Agreement

Last updated: 2 Febr. 2024

At Host 4 U Online (host4you.online), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains what data we collect, how we use it, for what purposes, and what rights you have under data protection laws such as the General Data Protection Regulation (GDPR).

1. What Data We Collect

While using our services, we may collect the following personal data:

• Full name

• Email address

• Phone number

• Residential or business address

• IP address & login details

• Billing & payment information

• Communication content (e.g. support messages, contact forms)

• Technical data (e.g. browser, OS, server logs)

2. How We Use Your Data

We use your data for the following purposes:

• Providing our services (hosting, domains, cloud, SMS, ordering software, etc.)

• Communicating with customers

• Invoicing & accounting

• Customer support

• Service-related notifications (renewals, maintenance, updates)

• Marketing emails (only with your consent)

• Legal compliance

3. Legal Basis for Processing

We process personal data based on:

• Contractual obligations (e.g. to provide a service)

• Legal obligations (e.g. tax compliance)

• Legitimate interests (e.g. fraud prevention, security)

• Consent (where required, e.g. for newsletters)

4. Who Has Access to Your Data

We do not sell or share your data with third parties, unless:

• It is required for service provision (e.g. domain registries)

• We are legally obligated to do so (e.g. law enforcement)

• It involves trusted service providers (e.g. datacenters, billing platforms) under appropriate data processing agreements

5. Data Storage

Your data is stored on secure servers located within the European Union, or with providers who comply with GDPRstandards.

6. Data Retention

We retain your data:

• As long as your account is active or our cooperation lasts

• As required by tax and accounting regulations

• Until you withdraw your consent (if consent was the legal basis)

7. Your Rights

Under GDPR, you have the right to:

• Access your personal data

• Correct inaccurate or incomplete data

• Request deletion (under conditions)

• Restrict data processing

• Object to certain types of processing

• Request data portability

• File a complaint with the Data Protection Authority

8. Cookies & Tracking Technologies

Our website uses cookies for essential and analytical purposes. You can configure or disable cookies in your browser settings. For more details, please see our [Cookie Policy].

9. Contact Us

For questions regarding this Privacy Policy or to exercise your rights, contact us:

Host 4 U Online
Tsiouplis Petros
Email: info@host4you.online
Phone:  +49 1516 177 177 2
Website: https://host4you.online